How can we help you?
Customer service opening hours
Monday to Friday: 8:00 am - 6:00 pm
Saturday and Sunday: 10am - 6pm
Frequently Asked Questions
How long does it take before I receive my package?
Orders placed before 6pm will be shipped the same day. For specific details, please follow your tracking information or contact our customer service.
How can I return my product?
You can return your purchase within 14 days of receipt. Worn jewelry cannot be returned due to hygiene. To start this process, send us a message for a return form.
How do I keep my stainless steel jewelry looking beautiful for the longest time?
The majority of My Vogue jewelry is made of stainless steel. This is also called stainless steel. This material is gold or silver colored through and through, which means it does not discolor. Your jewelry does not require any maintenance, the material is super sturdy, lasts a very long time and is 100 percent recyclable! We only advise you to be careful with cleaning agents and chlorine water & to freshen up your jewelry from time to time.